Question 1

Are the socks manufactured in the UK?

Accepted Answer

Yes, our factory is located in Burgess Hill, West Sussex.

Question 2

What is your Minimum Order Quantity (MOQ)?

Accepted Answer

Our MOQ is 300 pairs for white label socks, and 150 for white sport socks with a custom logo.

Question 3

What is the cost of a sample?

Accepted Answer

For CAD development, the cost is £50+VAT, you can either place your order based on the CAD, or  if you would like a bespoke sample development, the cost will be £195+VAT.

Question 4

What is the sample lead time?

Accepted Answer

For CAD development, the lead time is 5-7 Business Days. For sample development, the lead time is 4-6 weeks.

Question 5

What is the production lead time?

Accepted Answer

Production lead time for stock yarn is 2-5 weeks.
For non stock yarns, the lead time is 4-10weeks - depending on order volume.

Question 6

Can you produce grip socks?

Accepted Answer

Not currently,  but our parent company Thai Sock Co, can. Here is the link to their website:

https://www.thaisock.com/en/

Question 7

What yarns do you have?

Accepted Answer

We have a range of different yarns available for you to choose from. Head over to our yarn page to find out more:

KVM Yarn Information

Question 8

How much are your socks?

Accepted Answer

Every sock is different therefore we do not have a set price list - we can provide you with a bespoke quotation once we have seen some designs/inspiration of your socks.

Question 9

“I don’t have any designs but I have an idea what I want, how do I order?”

Accepted Answer

Our Graphic Design team will be happy to help. As long as you can describe what you are looking for and possibly even send us some inspiration images, we can produce the CAD for you for a small fee of £50+VAT.

Question 10

Do you produce children's socks?

Accepted Answer

We do not currently produce children's socks. However, our parent company - Thai Sock Co - can. You can find out more here:

Thai Sock Co

FREQUENTLY ASKED QUESTIONS